Articles Vol. 97 No. 146 (2026): Mayo - Agosto

Research Agency and Critical Reflexivity: A Review of Positionality Practices in Qualitative Research

Authors

Abstract

The notion of positionality represents one of the key epistemological turns in the Social Sciences since the 1970s by problematizing the social, historical, and biographical conditions that mediate relationships between researchers and participants, challenging positivist and functionalist epistemological neutrality. Its use has experienced significant expansion, demanding systematic analysis of existing scholarship. This study examines how positionality is conceptualized and applied in recent qualitative research (2018-2023) to identify production contexts and analytical frameworks that guide its use. A systematic review was conducted following PRISMA guidelines, combined with qualitative meta-synthesis. Sixty-two articles from Scopus and Web of Science were selected that reflected on positionality through concrete research practices. Analysis revealed the predominance of studies from the Global North (United Kingdom 27,4 %, Canada 12,9 %), with an interdisciplinary approach (30,6 %) and connections to doctoral training. Two main analytical frameworks were identified: the Insider-Outsider dynamic, which has evolved toward reflexive and hermeneutic approaches where the researcher's position is understood as fluid and contextualized; and the intersectional perspective, which analyzes how social identities interweave power dynamics. The findings reveal a fundamental tension between conceptualizing power as fluid and negotiable in microsocial interactions versus the influence of systemic structures that frame these encounters. The centrality of identity in reflections on positionality, while valuable for analyzing micro-agencies, may obscure the impact of institutional hierarchies and funding dependencies that shape researcher agency. The review exposes the need to deepen critical reflection on structural conditions that enable or constrain investigative agency, including academic capitalism and the geopolitics of knowledge.

Downloads

Download data is not yet available.

Author Biographies

  • Igor Valderrama Maguiña, Pontifical Catholic University of Peru
    Igor Valderrama Maguiña es filósofo, candidato a doctor en Ciencias de la Educación. Docente e investigador en temas vinculados con la educación desde una perspectiva interdisciplinar y con el análisis crítico de la epistemología de las ciencias sociales. Su particular interés por la investigación como práctica es comprender las condiciones para la producción de conocimiento como expresión de procesos sociales más amplios, donde la agencia y la estructura se articulan y entran en tensión. Para ello, dialoga con la teoría social y el realismo crítico de Margaret Archer y el análisis crítico cultural de Fredric Jameson. Entiende la reflexividad en la investigación como una actividad epistemológica, ética y política.
  • Manuel Etesse, Pontifical Catholic University of Peru
    Manuel Etesse es doctor en Sociología, docente e investigador en métodos avanzados de investigación social, educación, sociedad y tecnologías. Se posiciona desde la sociología de la educación, con formación en la tradición analítica sistemática francesa y trayectoria investigativa tanto en instituciones del Norte y el Sur Global. Su aproximación al tema parte del análisis de las condiciones estructurales, institucionales y normativas que regulan el conocimiento en los campos científico y educativo, con influencias de Robert K. Merton y Pierre Bourdieu.

References

Ademolu, E. (2023). Birds of a feather (don’t always) flock together: Critical reflexivity of ‘Outsiderness’ as an ‘Insider’ doing qualitative research with one’s ‘Own people’. Qualitative Research, 24(2). https://doi.org/10.1177/14687941221149596

Akter, S., Rich, J. L., Davies, K., & Inder, K. J. (2022). Reflexivity conducting mixed methods research on indigenous Women’s health in lower and middle-income countries - an example from Bangladesh. International Journal of Qualitative Methods, 21. https://doi.org/10.1177/16094069221107514

Alberti, C., & Jenne, N. (2019). Getting prepared to be prepared: How interpersonal skills aid fieldwork in challenging contexts. Qualitative Sociology Review, 15(3), 42-62. https://doi.org/10.18778/1733-8077.15.3.03

Alatas, S. F. (2022). Political economies of knowledge production: On and around academic dependency. Journal of Historical Sociology, 35(1), 14-23. https://doi.org/10.1111/johs.12362

Amore, A., & Hall, C. M. (2022). Elite interview, urban tourism governance and post disaster recovery: Evidence from post-earthquake Christchurch, New Zealand. Current Issues in Tourism, 25(13), 2192-2206. https://doi.org/10.1080/13683500.2021.1952940

Archer, M. S. (1995). Realist social theory: The morphogenetic approach. Cambridge University Press.

Barrett-Rodger, L., Goldspink, S., & Engward, H. (2023). Being in the wood: Using a presuppositional interview in hermeneutic phenomenological research. Qualitative Research, 23(4), 1062-1077. https://doi.org/10.1177/14687941211061055

Bashir, N. (2023). Community gatekeepers: Power, Pitfalls and Possibilities when Recruiting and Researching black, Asian, and Minority ethnic (BAME) participants. The Qualitative Report (TQR), 28(5), 1501-1509. http://doi.org/10.46743/2160-3715/2023.5549

Benson, M., & O’Reilly, K. (2022). Reflexive practice in live sociology: Lessons from researching Brexit in the lives of British citizens living in the EU-27. Qualitative Research, 22(2), 177-193. https://doi.org/10.1177/1468794120977795

Berger, R. (2015). Now I see it, now I don’t: researcher’s position and reflexivity in qualitative research. Qualitative Research, 15(2), 219-234.

Branch, T. Y., & Duché, G. M. (2022). Affective labor in integrative STS research. Science Technology and Human Values. 49(1), 131-150. https://doi.org/10.1177/01622439221143804

Brunner, J. J., Labraña, J., Rodríguez-Ponce, E. y Ganga, F. (2021). Variedades de capitalismo académico: Un marco conceptual de análisis. Education Policy Analysis Archives, 29, art 3. https://doi.org/10.14507/epaa.29.6245

Bourke, B. (2014). Positionality: Reflecting on the Research Process. Qualitative Report, 19(33), 1-9. https://doi.org/10.46743/2160-3715/2014.1026

Bourdieu, P. (1977). Outline of a theory of practice. Cambridge University Press.

Bourdieu, P., & Wacquant, L. (2005). Una invitación a la sociología reflexiva. Siglo XXI.

Boveda, M., & Annamma, S. (2023). Beyond Making a Statement: An Intersectional Framing of the Power and Possibilities of Positioning. Educational Researcher, 52, 306-314. https://doi.org/10.3102/0013189X231167149.

Brown, S. (2019), “I wouldn’t have let you in if you’d had a folder”: Access and resistance in a qualitative interview study, Qualitative Research Journal, 19(3), 271-280. https://doi.org/10.1108/QRJ-12-2018-0006

Calabria, V., & Bailey, D. (2021). Participatory action research and oral history as natural allies in mental health research. Qualitative Research, 23(3), 668-685. https://doi.org/10.1177/14687941211039963 (Originalmente publicado en 2023)

Chen, L., Tse, H. W., Wu, D., & Young, M.-E. D. T. (2021). Cross-Cultural Researchers’ Positionality in Immigrant Health Research: Reflections on Conducting Research on Chinese Immigrants’ Experiences in the United States. International Journal of Qualitative Methods, 20. https://doi.org/10.1177/16094069211052190

Chhabra, G. (2020). Insider, outsider or an in-betweener? epistemological reflections of a

legally blind researcher on conducting. Scandinavian Journal of Disability Research, 22(1), 307-317. https://doi.org/10.1177/1468794120977795

Chiumento, A., Rahman, A., Machin, L., & Frith, L. (2017). Mediated research encounters: methodological considerations in cross-language qualitative interviews. Qualitative Research, 18(6), 604-622. https://doi.org/10.1177/1468794117730121 (Originalmente publicado en 2018).

Collins, P. H. (2019). Intersectionality as critical social theory. Duke University Press.

Cormier, G. (2017). The language variable in educational research: an exploration of researcher positionality, translation, and interpretation. International Journal of Research & Method in Education, 41(3), 328–341. https://doi.org/10.1080/1743727X.2017.1307335

Cornwall, J. M., & Park, H. (2022). Leaking and containing: Researching with children and the sketchbook. Qualitative Inquiry, 28(8-9), 888-895. https://doi.org/10.1177/10778004221075247

Coulter, K., Ingram, M., McClelland, D. J., & Lohr, A. (2020). Positionality of community health workers on health intervention research teams: a scoping review. Frontiers in Public Health, 8, 208. 10.3389/fpubh.2020.00208

Day, S. (2012). A Reflexive Lens: Exploring Dilemmas of Qualitative Methodology Through the Concept of Reflexivity. Qualitative Sociology Review, 8(1), 60-85. https://doi.org/10.18778/1733-8077.8.1.04

Dean, J., Furness, P., Verrier, D., Lennon, H., Bennett, C., & Spencer, S. (2018). Desert island data: an investigation into researcher positionality. Qualitative Research, 18(3), 273–289. https://doi.org/10.1177/1468794117714612

Denzin, N. K., & Lincoln, Y. S. (2008). Introduction: The discipline and practice of qualitative research. In N. K. Denzin & Y. S. Lincoln (Eds.), Strategies of qualitative inquiry (3rd ed., pp. 1-43). Sage Publications.

De Proost, M. (2023). The Dilemma of Socrates’ Position: Interview Methods and Feminist Empirical Bioethics. The Qualitative Report, 28(7), 2095-2112. https://doi.org/10.46743/2160-3715/2023.6069

O’Donovan, Ó. (2019). What is to be done about the enclosures of the academic publishing oligopoly? Community Development Journal, 54(3), 363-370. https://doi.org/10.1093/cdj/bsz014

Dull, A. (2021). Informing without conforming: Applying two frameworks to enrich autoethnography. Qualitative Report, 26(11), 3307-3317. https://doi.org/10.46743/2160-3715/2021.5030

Elo, S., & Kyngäs, H. (2008). The qualitative content analysis process. Journal of advanced nursing, 62(1), 107-115. https://doi.org/10.1111/j.1365-2648.2007.04569.x

Finfgeld-Connett, D. (2018). A guide to qualitative meta-synthesis. Routledge.

Fenge, L. A., Oakley, L., Taylor, B., & Beer, S. (2019). The Impact of Sensitive Research on the Researcher: Preparedness and Positionality. International Journal of Qualitative Methods, 18. https://doi.org/10.1177/1609406919893161

Fisher, M. (2013). Exiting the vampire castle. Open Democracy. https://www.opendemocracy.net/en/opendemocracyuk/exiting-vampire-castle/

Flick, U. (2002). Qualitative research-state of the art. Social science information, 41(1), 5-24. https://doi.org/10.1177/0539018402041001001

Folkes, L. (2022). Moving beyond ‘shopping list’ positionality: Using kitchen table reflexivity and in/visible tools to develop reflexive qualitative research. Qualitative Research. 23(5), 1301-1318 https://doi.org/10.1177/14687941221098922

Fraser, N. (2003). Social justice in the age of identity politics: Redistribution, recognition, and participation. En N. Fraser & A. Honneth (Eds.), Redistribution or recognition? A political-philosophical exchange (pp. 7-109). Verso.

Fresnoza-Flot, A., & Cheung, H. (2023). Temporal contextuality of agentic intersectional positionalities: Nuancing power relations in the ethnography of minority migrant women. Qualitative Research, 24(4), 793 812. https://doi.org/10.1177/14687941231179153

Glover, S. K. (2023). Fleshing Out the Embodied Potentialities of Positionality. Qualitative Inquiry, 30(2), 154-162. https://doi.org/10.1177/10778004231176100

Gutiérrez-Sánchez, G., Álvarez-Muñoz, P., Galindo-Villardón, P., & Vicente-Galindo, P. (2025). Scientific Collaboration and Sustainable Development: A Bibliometric Analysis of the Andean Region, Panama, and Spain. Publications, 13(1), 10. https://doi.org/10.3390/publications13010010

Hamilton, P. (2019). ‘Now that I know what you’re about’: black feminist reflections on power in the research relationship. Qualitative Research, 20(5), 519-533. https://doi.org/10.1177/1468794119891583 (Originalmente publicado en 2020)

Haraway, D. (2013). Situated knowledges: The science question in feminism and the privilege of partial perspective 1. En Women, Science, and Technology (pp. 455-472). Routledge.

Harding S. (1993). Rethinking standpoint epistemology: What is “strong epistemology?” En Alcoff L. & Potter E. (Eds.), Feminist epistemologies (pp. 49-82). Routledge.

Harvey, D. 2010. The enigma of capital and the crisis of capitalism. Oxford University Press.

Hass, B. S. (2021). The Hybrid Researcher: Entering the Field, Ethnography and Research Among Dutch Muslim Women from 2009 to 2019. Religions, 12(4) https://doi.org/10.3390/rel12040278

Hoechner, H. (2017). Accomplice, patron, go-between? A role to play with poor migrant Qur’anic students in northern Nigeria. Qualitative Research, 18(3), 307-321.

https://doi.org/10.1177/1468794117719493 (Original work published 2018)

Hopkins, P., Pande, R., Ali, N., Chambers, C., & Phillips, R. (2022). Working with community interviewers in social and cultural research. Area, 54(3), 400-407. https://doi.org/10.1111/area.12789

Jacobson, D., & Mustafa, N. (2019). Social Identity Map: A Reflexivity Tool for Practicing Explicit Positionality in Critical Qualitative Research. International Journal of Qualitative Methods, 18. https://doi.org/10.1177/1609406919870075

Jaworsky, D. (2019). An allied research paradigm for epidemiology research with indigenous peoples. Archives of Public Health, 77, 22. https://doi.org/10.1186/s13690-019-0353-1

Joas, H., & Knöbl, W. (2011). Social Theory: Twenty Introductory Lectures. Cambridge University Press.

Johnsen, S., & Fitzpatrick, S. (2022). Faith, values, and metaphysical positionality in qualitative research. Transactions of the Institute of British Geographers, 47(1), 229-242. https://doi.org/10.1111/tran.12487

Joseph, F. I., Earland, J., & Ahmed, M. A. (2021). Experience of conducting sensitive qualitative research as a cultural outsider: Formulation of a guide for reflexivity. International Journal of Qualitative Methods, 20. https://doi.org/10.1177/16094069211058616

Kassan, A., Nutter, S., Green, A. R., Arthur, N., Russell-Mayhew, S., & Sesma Vasquez, M. (2020). Capturing the Shadow and Light of Researcher Positionality: A Picture-Prompted Poly-Ethnography. International Journal of Qualitative Methods, 19. https://doi.org/10.1177/1609406920977325

Kamlongera, M. I. (2021). ‘So what’s arts got to do with it?’: An autoethnography of navigating researcher positionality while co-creating knowledge. Qualitative Research, 23(3), 651-667. https://doi.org/10.1177/14687941211045611 (Originalmente publicado en 2023)

Kapinga, L., Huizinga, R., & Shaker, R. (2022). Reflexivity through positionality meetings: Religion, muslims and ‘non-religious’ researchers. International Journal of Social Research Methodology, 25(1), 103-117. https://doi.org/10.1080/13645579.2020.1853876

Komil-Burley, D. (2021). Conducting research in authoritarian bureaucracies: Researcher positionality, access, negotiation, cooperation, trepidation, and avoiding the influence of the gatekeepers. International Journal of Qualitative Methods, 20. https://doi.org/10.1177/1609406921996862

Kostet, I. (2021). Shifting power dynamics in interviews with children: A minority ethnic, working-class researcher’s reflections. Qualitative Research, 23(2), 451-466. https://doi.org/10.1177/14687941211034726

Kwak, Y. (2019). Challenges and Negotiations of a Young, Female, and Unmarried Researcher: Reflections on Fieldwork in South Korea. International Journal of Qualitative Methods, 18. https://doi.org/10.1177/1609406919860388

Ladd, S. (2023). Virtual qualitative inquiry: tensions of research in post-conflict Sri Lanka. Globalisation, Societies and Education, 22(3), 475-488. https://doi.org/10.1080/14767724.2023.2223166

Lian, H. (2019). Positionality and Power: Reflexivity in Negotiating the Relationship Between Land-Lost Farmers and the Local Government in China. International Journal of Qualitative Methods, 18. https://doi.org/10.1177/160940691986450

Maake, T. B. (2021). Studying South African Black Gay Men’s Experiences: A First-Time Researcher’s Experience of Reflexivity in a Qualitative Feminist Study. Qualitative Report, 26(12), 3771-3786. https://doi.org/10.46743/2160-3715/2021.5041

MacLachlan, J., Andersen, A., Benoit, A. C., Nowgesic, E., & Nixon, S. A. (2022). Developing an Accountability Framework to support bridging Inuit Worldviews and the Critical Paradigm in Qualitative Research. International Journal of Qualitative Methods, 21. https://doi.org/10.1177/16094069221113114

Makita, M. (2024). Auto/biographical research on old Mexican women: a methodological and reflexive account. Quality & Quantity, 58(3), 2143-2162. https://doi.org/10.1007/s11135-023-01743-3

Marcus, C., & Fischer, M. (1986). Anthropology as Cultural Critique. University of Chicago Press.

Mason-Bish, H. (2019). The elite delusion: reflexivity, identity and positionality in qualitative research. Qualitative Research, 19(3), 263–276. https://doi.org/10.1177/1468794118770078

Mathijssen, B., McNally, D., Dogra, S., Maddrell, A., Beebeejaun, Y., & McClymont, K. (2021). Diverse teams researching diversity: Negotiating identity, place and embodiment in qualitative research. Qualitative Research, 23(1), 55-71. https://doi.org/10.1177/146879412110060 (Originalmente publicado en 2023)

Mignolo, W. D., & Walsh, C. E. (2018). On decoloniality: Concepts, analytics, praxis. Duke University Press.

Mfoafo-M'Carthy, M., & Grischow, J. (2022). Hierarchy and inequality in research: Navigating the challenges of research in Ghana. Qualitative research. QR, 22(5),729-742. https://doi.org/10.1177/14687941221098927

Moore, J. W. (2015). Capitalism in the web of life: Ecology and the accumulation of capital. Verso.

Mwambari, D. (2019). Local positionality in the production of knowledge in Northern Uganda. International Journal of Qualitative Methods, 18. https://doi.org/10.1177/1609406919864845.

Nelson, R. (2020). Questioning identities/shifting identities: the impact of researching sex and gender on a researcher’s LGBT+ identity. Qualitative Research, 20(6), 910- 926. https://doi.org/10.1177/1468794120914522

Novick, P. (1988). That Noble dream: The “objectivity” question and the American historical profession. Cambridge University Press.

Nyashanu, M. (2022). Insider/outsider researcher positionality impact: lessons from researching the social construction of HIV stigma and sexual health-seeking behaviour within black sub-Sahara African communities, Qualitative Research Journal, 22(2), 188-196. https://doi.org/10.1108/QRJ-06-2021-0068

Nye, C., & Wheeler, R. (2023). ‘I’ve Got Nothing Against Vegans… But’: To Divulge, Dissemble or Divert Positionality in Rural Research Settings. Food Ethics, 8(2),19. https://doi.org/10.1007/s41055-023-00128-4

Olukotun, O., Mkandawire, E., Antilla, J., Alfaifa, F., Weitzel, J., Scheer, V., Olukotun, M., & Mkandawire-Valhmu, D. (2021). An Analysis of Reflections on Researcher Positionality. The Qualitative Report, 26(5), 1411-1426. https://doi.org/10.46743/2160-3715/2021.4613

Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D. et al. (2021a). The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. BMJ, 372(71), 1-9. https://doi.org/10.1136/bmj.n71

Pascoe, K. M. (2022). Reflections on a systematic literature review: Questioning the (in)visibility of researcher positionality. Social Work Research, 46(2), 176-180. https://doi.org/10.1093/swr/svac006

Piovani, J. I., Adriani, H. L., Alzugaray, L., Eguía, A., Gómez Rojas, G. V., Iulano, R. M., & Maidana, V. (2008). Producción y reproducción de sentidos en torno a lo cualitativo y lo cuantitativo en la sociología. En N. Cohen & J. I. Piovani (Comps.), La metodología de la investigación en debate (pp. 121–196). EDULP/EUDEBA.

Piovani, J. (2018). Reflexividad en el proceso de investigación social: entre el diseño y la práctica. En J. Piovani y L. Muñiz Terra (Comps.), ¿Condenados a la reflexividad? Apuntes para una nueva agenda de la metodología de la investigación (pp. 74–92). CLACSO.

Polanco, M. I. F., & Mayorga, C. A. E. (2025). Scientific Production in Central America (1996–2023): Bibliometric Analysis of Regional Trends, Collaboration, and Research Impact. Publications, 13(3), 44. https://doi.org/10.3390/publications13030044

Reddy, R. (2022). Crossing the gender chasm for productive field engagement. Qualitative Report, 27(12), 2744-2760. doi:10.46743/2160-3715/2022.5783

Reyes, V. (2020). Ethnographic toolkit: Strategic positionality and researchers’ visible and invisible tools in field research. Ethnography, 21(2), 220-240. https://doi.org/10.1177/1466138118805121

Rodriguez, J. K., & Ridgway, M. (2023). Intersectional Reflexivity: Fieldwork experiences of ethnic minority women researchers. Gender, Work and Organization. https://doi.org/10.1111/gwao.12977

Rumsby, S., & Eggert, J. P. (2023). Religious positionalities and political science research in ‘the field’ and beyond: Insights from Vietnam, Lebanon and the UK. Qualitative Research, 24(3), 525-547. https://doi.org/10.1177/14687941231165884

Santinele Martino, A. (2022). Ethically important moments: Researching the intimate lives

of adults labeled/with intellectual disabilities. Qualitative Research, 23(6), 1800- 1809. https://doi.org/10.1177/14687941221110179

Savolainen, J., Casey, P. J., McBrayer, J. P., & Schwerdtle, P. N. (2023). Positionality and its problems: Questioning the value of reflexivity statements in research. Perspectives on Psychological Science, 18(6), 1331-1338. https://doi.org/10.1177/17456916221144988

Secules, S., McCall, C., Mejia, J. A., Beebe, C., Masters, A. S., L. Sánchez‐Peña, M., & Svyantek, M. (2021). Positionality practices and dimensions of impact on equity research: A collaborative inquiry and call to the community. Journal of Engineering Education, 110(1), 19-43. https://doi.org/10.1002/jee.20377

Serrano, D., Cormier, É., Sussman, T., Bourgeois-Guérin, V., Provost, D., Walsh, C. A., Canham, S. L. (2023). Anchoring into Space: A Reflexive Approach for Attending to Trauma When Engaging in Research with Older Persons with Experiences of Homelessness. Public Integrity, 26(6), 704–715. https://doi.org/10.1080/10999922.2023.2240623

Schulz, P. (2021). Recognizing research participants’ fluid positionalities in (post)conflict zones. Qualitative Research, 21(4), 550-567. doi:10.1177/1468794120904882

Scott, D. S., & Soares Moura, E. (2023). Listening to the language of the context: problematizing researcher positionality in cross-cultural sport for development ethnographies. Qualitative Research in Sport, Exercise and Health, 16(1), 1-15. https://doi.org/10.1080/2159676X.2023.2234933.

Shivji, N. A., Meade, O., Watts, K., & Lymn, J. S. (2022). Reflecting on 'insider' and 'outsider' positionality when undertaking culturally sensitive research with young pakistani men: Insights from a female researcher. Nurse Researcher, 30(2), 24 -29. https://doi.org/10.7748/nr.2022.e1826

Thomas, J., & Harden, A. (2008). Methods for the thematic synthesis of qualitative research in systematic reviews. BMC Medical Research Methodology, 8(45), 1-10. https://doi.org/10.1186/1471-2288-8-45

Toffoletti, K., Olive, R., Thorpe, H., & Pavlidis, A. (2020). Doing feminist physical cultural research in digital spaces: reflections, learnings and ways forward. Qualitative Research in Sport, Exercise and Health, 13(1), 11–25. https://doi.org/10.1080/2159676X.2020.1836513

Tuhiwai Smith, L. (2012). Decolonizing methodologies: Research and indigenous peoples. Zed Books.

Vílchez-Román, C., & Huamán-Delgado, F. (2019). Factores asociados con la producción científica indizada en Scopus de la Universidad Nacional Mayor de San Marcos. Letras, 90(131), 244-260. https://doi.org/10.30920/letras.90.131.11

Wallerstein, I. (2004). The Uncertainties of Knowledge. Temple University Press.

Wainwright, E., Marandet, E., & Rizvi, S. (2018). The body–space relations of research(ed) on bodies: The experiences of becoming participant researchers. Area, 50(2), 283-290. https://doi.org/10.1111/area.12367

Downloads

Details

Published

2026-08-31

Pages

319-344

Issue

Section

Articles

Categories

How to Cite

Research Agency and Critical Reflexivity: A Review of Positionality Practices in Qualitative Research. (2026). Letras, 97(146), 319-344. https://doi.org/10.30920/letras.97.146.14